Shipping Policy

Effective Date: January 1, 2026

At TROTICO, we aim to process and deliver orders safely and within the estimated delivery period.

Order Processing

Orders are generally processed within 1–2 business days after successful order and payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Estimated Delivery Time

Depending on the customer’s location and courier availability, estimated delivery timelines are:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Locations: 5–10 business days

These are estimated timelines and not guaranteed delivery dates.

Shipping Charges

Any applicable shipping charges will be clearly displayed during checkout before the customer confirms the order.

TROTICO may provide free shipping on selected products, orders, or promotional campaigns.

Order Tracking

Where tracking is available, customers will receive shipment or tracking information after the order has been dispatched.

Delivery Delays

Delivery may occasionally be affected by circumstances beyond our reasonable control, including:

• Courier or logistics delays
• Weather conditions
• Public holidays
• Natural disasters
• Government restrictions
• High order volumes
• Incorrect or incomplete delivery information

Incorrect Address

Customers are responsible for providing an accurate shipping address and contact number.

TROTICO cannot be held responsible for failed or delayed delivery resulting from incorrect or incomplete information provided by the customer.

Damaged Packages

If a shipment appears damaged or tampered with at the time of delivery, customers should refuse delivery where appropriate or contact our customer support team promptly.

Photographs or other evidence may be requested to investigate the issue.

Contact

For shipping assistance:

Brand: TROTICO

Legal Entity: Keshav Merchants

Registered Office:
428, Kursi, Muradgram Pur Pursi, Near By Ravidas Mandir, Muradnagar, Ghaziabad, Uttar Pradesh – 201206, India.